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Steps to Find IPO Mandate on UPI Apps

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19 May 2025
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JM Financial Services
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How to Find IPO Mandate on UPI Apps - Illustration and Explanation | JM Financial Services

IPOs are becoming incredibly popular among Indian retail investors. With companies going public every month and retail participation on the rise, applying for IPOs has never been easier—thanks to UPI integration. But here’s where it gets a little confusing for many first-time or even seasoned investors: “Where do I find the IPO mandate on my UPI app?”

If you’ve ever applied for an IPO and then panicked because you couldn’t find or approve the UPI mandate in time—don’t worry, you’re not alone. In this guide, I’ll walk you through exactly how to locate, understand, and approve IPO mandates across popular UPI apps like Google Pay, PhonePe, Paytm, and BHIM.

What Is an IPO Mandate on UPI?

When you apply for an IPO using your UPI ID, a mandate request is generated. This is basically your authorization allowing the IPO registrar (on behalf of the company) to block the amount you're applying with.

Think of it as a digital version of “Hey, hold this money until we know if I got shares.” No money is debited right away—it's just blocked or earmarked in your bank account.

If you don’t approve the mandate, your IPO application will be invalid. That’s why it’s crucial to locate and approve it quickly.

When Will I Receive the Mandate?

Typically, the mandate request is sent to your UPI app within a few minutes of submitting your IPO application on your broker’s platform. Sometimes it might take longer, even up to a couple of hours, especially during peak hours or on the last day of the IPO.

Pro tip: Always double-check your UPI ID before applying. Even a small typo can prevent the mandate from arriving.

Now, let’s walk through how to find IPO mandates on various UPI apps.

How to Find IPO Mandate on Google Pay

Google Pay is one of the most widely used UPI apps in India. If you used your GPay UPI ID for your IPO application, follow these steps:

  1. Open Google Pay on your phone.
  2. Tap on your profile picture in the top right corner.
  3. Look for the “UPI Autopay” or “Mandates” option (this is usually under Settings or under your linked bank account).
  4. You’ll see the IPO mandate listed there with the amount, merchant name (usually NSE or BSE), and “Pending” status.
  5. Tap on it, review the details, and hit “Approve.”
  6. You may be asked to enter your UPI PIN to confirm.

If you don’t see the mandate immediately, give it a little time. You can also check your notifications as Google Pay sends alerts when new mandates arrive.

How to Find IPO Mandate on PhonePe :-

PhonePe is another go-to app for UPI payments. Here’s how to approve IPO mandates:

  1. Open PhonePe.
  2. Tap on your profile icon (usually in the top left corner).
  3. Select “My Money” or go directly to “Mandates” from the main menu.
  4. Under Mandates, you’ll find all your pending requests. The IPO mandate will appear here.
  5. Tap on it to view the details and click on “Approve.”
  6. Authenticate using your UPI PIN.

If you don’t approve the mandate within the required timeframe (usually the same day), the IPO application won’t be processed—so keep an eye on your app’s notification panel.

How to Find IPO Mandate on Paytm :-

Paytm has made IPO mandates easy to locate, but they’re not front-and-center, so here’s where to go:

  1. Open the Paytm app.
  2. Tap on the top-left menu (three horizontal lines or your profile photo).
  3. Scroll down to find “UPI Mandates” or go to “Balance & History.”
  4. Look for the IPO mandate with a pending status.
  5. Open the mandate request and tap “Approve” after checking the details.
  6. Enter your UPI PIN when prompted.

Paytm also sends push notifications when you get a new mandate, so watch for those right after applying.

How to Find IPO Mandate on BHIM UPI :-

BHIM is a government-backed UPI app and is widely used for IPO applications due to its simplicity. Here’s how you can find the mandate:

  1. Open BHIM UPI.
  2. On the home screen, look for the “Mandates” or “Pending Mandates” tab.
  3. Tap it, and you’ll see a list of pending authorization requests.
  4. Select the IPO mandate and review the details.
  5. Approve the mandate by entering your UPI PIN.

BHIM also offers a history section where you can review past mandates and their statuses (approved, failed, expired, etc.).

What If You Don’t See the IPO Mandate?

If your IPO mandate hasn’t appeared in your UPI app after a reasonable wait (say, 2 hours), here are a few things to check:

  • Make sure your UPI ID was entered correctly.
  • Ensure that the UPI ID is linked to the same bank account you intend to use.
  • Sometimes delays happen due to server congestion—especially on the last day of an IPO.
  • Try restarting the UPI app or logging out and back in.
  • You can also contact your broker’s customer support or the IPO registrar (Link Intime, KFintech, etc.) if the issue persists.

Important Tips for IPO UPI Mandate Approval

  1. Approve on the same day: IPO applications are time-sensitive, and if the mandate isn’t approved by the end of the day, your application will be rejected.
  2. Use reliable apps: Some newer or less-popular UPI apps may face delays in processing IPO mandates.
  3. Don’t ignore push notifications: They usually indicate when a mandate request has been received.
  4. Avoid last-minute applications: Applying in the final hour may delay the mandate and lead to a missed opportunity.

Final Thoughts :-

Finding and approving the IPO mandate on your UPI app is an essential step—without it, your application doesn’t count. Fortunately, once you’ve done it a couple of times, it becomes second nature.

Whether you’re using Google Pay, PhonePe, Paytm, or BHIM, the process is more or less the same: head to the mandates section, look for the pending request, approve it with your UPI PIN, and you’re good to go.