1. Mandatory update of KYC Attributes: Attention Investors: A.: The Exchanges & the Depositories have issued a circular advising the Stock Brokers and the Depository Participants to mandatorily update 6 attributes pertaining to KYC of existing clients i.e. a) Name b) Address c) PAN No. d) Valid Mobile No. e) Valid Email Id f) Income details, on or before July 01, 2022. Post which clients Trading and Demat account will liable to be marked as Inactive (Demat account will be Suspended for Debit). B.: KYC is one-time exercise while dealing in securities markets- once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. C.: No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account. | 2. Investor Awareness guidelines on margin collection: Attention Investors: (A) Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client. B.: Always keep your Contact details, Viz. mobile number & email Id updated with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. Email and mobile number is mandatory and you must provide the same to your Broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly. C.: Pay 20% upfront margin of the transaction value to trade in cash market segment. D.: Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide NSE circular reference NSE/INSP/45191 dated July 31, 2020, NSE/INSP/45534 dated August 31, 2020, BSE notice no. 20200731-7 dated July 31, 2020 and 20200831-45 dated August 31, 2020 and other guidelines issued from time to time in this regard. E.: Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month. | 3. Creating investor awareness and safeguarding clients’ assets and Advisory for Investors: Attention Investors: A.: Beware of fixed/guaranteed/regular returns/capital protection schemes. Stock Brokers (Brokers/Members) or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities/commodities given to the Broker under any arrangement/agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms. B.: Do not keep funds idle with the Stock Broker. Please note that your Stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities/commodities, without any transaction on the Exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms. C.: Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your Stock broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from Member Funds / IPF to the clients of the defaulter member. These norms are available on Exchange website at following link: NSE- https://www.nseindia.com/invest/about-defaulter-section, BSE-https://www.bseindia.com/static/investors/Claim_against_Defaulter.aspx, MCX-https://www.mcxindia.com/Investor-Services/defaulters/sop-process-faqs-for-handling-of-claims-of-investors-of-defaulter-member. D.: Stock Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin / collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the Broker or associate of the Broker or authorized person of the Broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client. E.: Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your Stock Broker and report discrepancy, if any, to your Broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith. F.: Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by stock Broker and immediately raise a concern to the Exchange if you notice a discrepancy. G.: Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the Stock Broker, other than a SEBI registered Stock broker. H.: Do not deal with unregistered intermediaries (who are not registered with SEBI/Exchanges).


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